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Worldwide Vehicle Shipping Specialists

Unit 62 Tanners Drive - Milton Keynes - Bucks - MK14 5BP

Terms & Conditions

 

• We do not guarantee any delivery times – we work as hard as we can to have your vehicle in the UK as soon as possible – we can not control certain factors such as the weather, US/UK customs, VOSA etc and so do not hold any liability for delays nor any costs associated with any delays, for example hire car costs, missed events/holidays/shows due to delay of vehicle
• We do not hold any liability for items put in the car that are not booked in as personal effect shipments
• We reserve the right to inform the relevant authorities if we are suspicious of any shipment or money laundering activities
• We do not hold any liability for any damage on the vehicle that is already on the vehicle prior to shipping that is noted on our US collection form
• We hold no liability if your vehicle is refused entry into the UK
• We hold no liability for UK import duties – any values we give you prior to UK customs clearance are only estimations and may fluctuate from the actual payments asked for by customs
• Any values given to UK customs to base customs duties are given to us by you in good faith that they reflect the accurate value of the vehicle. We hold no responsibility for extra costs if UK customs use a different valuation
• If your vehicle does not pass an SVA test due to modifications that were not made clear to us we will have to charge extra to have the car pass the SVA test
• If your vehicle fails an SVA test due to HID headlights or LED rear lights we will have to charge you extra for replacement units
• If your vehicle fails an MOT test we will quote you for extra work needed to pass the test.
• We hold no responsibility for future MOT failures or fines due to vehicle being returned to an SVA failing condition.
• If you do not pay applicable import duties within 7 days of receiving the amounts due, storage charges of £10 per day will be paid by you to ShipMyCar
• We hold no liability for not being able to insure you on the imported vehicle. We are not an insurance broker and are in no way associated with any insurance taken out on the vehicle

 

Cancellation Fees

If for any reason our service is cancelled the following fees apply:

Cancelled before US shipping/transportation arranged: Full refund

Cancelled after US shipping/transportation arranged: 50% refund

Cancelled after vehicle has left US: No refund

Cancellation after any SVA/MOT work will require full payment of import service

 We offer no refunds due to delays outside of our control