Terms and Conditions

Terms & Conditions
 
We do not guarantee any delivery times - we work as hard as we can to have your vehicle in the UK as soon as possible - we can not control certain factors such as the weather, US/UK customs, VOSA etc and so do not hold any liability for delays nor any costs associated with any delays, for example hire car costs, missed events/holidays/shows due to delay of vehicle
We reserve the right to increase any accepted quote due to price increase caused by introduction of IVA test in place of SVA test
We do not hold any liability for any extra charges caused by increase in rate of VAT
We do not hold any liability for items put in the car that are not booked in as personal effect shipments
We reserve the right to inform the relevant authorities if we are suspicious of any shipment or money laundering activities
We do not hold any liability for any damage on the vehicle that is already on the vehicle prior to shipping that is noted on our US collection form
On full service imports you do not have any excess with insurance however if you have purchased a collect from port package you will be liable to a £400 excess
For customers collecting vehicle from UK port, vehicle must be left at port if any damage is needing to be claimed. Removing vehicle from UK port implies that you are happy with the vehicle condition, both mechanically and physically and no further claims can be made
We hold no liability if your vehicle is refused entry into the UK
We hold no liability for UK import duties - any values we give you prior to UK customs clearance are only estimations and may fluctuate from the actual payments asked for by customs
Any values given to UK customs to base customs duties are given to us by you in good faith that they reflect the accurate value of the vehicle. We hold no responsibility for extra costs if UK customs use a different valuation
If your vehicle does not pass an IVA test due to modifications that were not made clear to us we will have to charge extra to have the car pass the IVA test
If your vehicle fails an IVA test due to HID headlights or LED rear lights we will have to charge you extra for replacement units
If your vehicle fails an MOT test we will quote you for extra work needed to pass the test.
We hold no responsibility for future MOT failures or fines due to vehicle being returned to an IVA failing condition.
If you do not pay applicable import duties within 7 days of receiving the amounts due, storage charges of £10 per day will be paid by you to ShipMyCar
We hold no liability for not being able to insure you on the imported vehicle. We are not an insurance broker and are in no way associated with any insurance taken out on the vehicle
 
Cancellation Fees
If for any reason our service is cancelled the following fees apply:
Cancelled before US shipping/transportation arranged: Full refund
Cancelled after US shipping/transportation arranged: 50% refund
Cancelled after vehicle has left US: No refund
Cancellation after any SVA/MOT work will require full payment of import service
 We offer no refunds due to delays outside of our control